Privacy Policy

1. Introduction

Welcome to Hostjar! This Privacy Policy explains how we collect, use, and protect your personal information when you use our static website hosting platform. By using Hostjar, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

  • Account Information: Email address, password (encrypted), and basic profile details
  • Hosting Data: Website files, custom domain settings, and site configuration
  • Usage Information: Site traffic, storage usage, and feature utilization
  • Technical Data: IP addresses, browser type, device information, and cookies

3. How We Use Your Information

We use the collected information for various purposes:

  • Providing and maintaining our hosting services
  • Managing your account and subscription
  • Monitoring site usage and performance
  • Improving our platform and user experience
  • Communicating service updates and support

4. Data Storage and Security

  • Your website files are stored securely in our cloud infrastructure
  • We use industry-standard encryption for data transmission
  • Password-protected sites use secure hashing algorithms
  • Regular security audits and updates are performed

5. Third-Party Services

We use trusted third-party services for specific functions:

  • Stripe: For secure payment processing
  • Cloudflare: For CDN and security services
  • Microsoft Clarity: For website analytics and improvement

These services have access to limited data necessary for their function and are bound by their own privacy policies.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can request data deletion by contacting us, except for information we must keep for legitimate business or legal purposes.

7. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience and gather usage data. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or direct communication.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].